Frequently Asked Questions

What makes our products "natural"?
Are Bioredex products available in stores?
Aren't your products very expensive?
How can such a small amount be effective?
Aren't chemical drain cleaners stronger than biological products?
Do biological products stop odors?
What if I don't get results?
Should I use a powder or liquid product?
Are microbes and enzymes the same thing?

What makes our products "natural"?
Bioredex cleaners remove waste comprised of organic substances by the application of naturally occurring enzymes and bacteria that treat the waste as their food actually consume it. This action breaks down the waste into small amounts of water and CO2 that are easily washed away and returned safely into the environment. This is nature's way, very different from using toxic chemicals to burn through or simply break up waste matter without really reducing it.

Are MegaMicrobes products available in stores?
Mega products are not mass produced for large-scale retail distribution, and are generally sold directly or through local service providers. Although there are a number of so-called "natural" drain cleaners found on store shelves, they simply do not have the high microbial counts, stability, and effectiveness of Bio-Clean and MegaMicrobes. MegaMicrobes Liquid has two patents on its formulation and features powerful pseudomonad-class bacteria not found in other retail products. And Bio-Clean has been put to the test by an independent lab against top brands - see the results for yourself here. Bio-Clean is shown to have more than 30% more digestive power than its closest competitor, and more than 70% more than the leading national retail brand! Back to top.

Aren't your products very expensive?
On a cost-per-use basis, MegaMicrobes products are far less expensive that competing biological or toxic products that in most cases don't do the job. We offer these products in sizes that make them cost-effective for repeated maintenance use over many months, even a year or more. Discounts are offered on quantity and bulk orders. Back to top.

How can such a small amount be effective?
A spoonful of powder or liquid contains millions of microbes. Each one will eat its weight of waste every 60 seconds. They double in number every 30 minutes, and as they multiply they will spread throughout the piping, defying gravity to grow in all directions. Back to top.

Aren't chemical drain cleaners stronger than biological products?
The strongest chemical in the world can't climb the side walls of horizontal pipes. Gravity makes all chemicals run along the bottom. Nor can chemicals remove much waste in vertical pipes because they flow through so quickly. The bacteria in Bio-Clean and MegaMicrobes are live and will go anywhere there is food. They will remove the gunk chemicals leave behind. And most plumbers will tell you that strong acid-based drain cleaners often damage the pipe lining or joints. Back to top.
 
Do biological products stop odors?
Yes, by digesting and eliminating the waste which is the source of odor. Clearing odors from garbage disposal units is a great use of Bio-Clean and MegaMicrobes. Back to top.
 
What if I don't get results?
First, make sure all instructions were followed. Second, allow enough time for the conditions involved. If still no results, send us the details and a way to contact you.  We are very interested in your satisfaction and will be happy to help.

Money-Back Guarantee: MegaMicrobes should be allowed sufficient time to perform and when used as per instructions is warranted to give customer satisfaction. All warranties are limited to the refund of the purchase price by Fresh Water Systems, Inc. or authorized distributor upon return of the jar or bottle with the unused portion of the product and return authorization code.

Guarantee applies to single 2-pound jar of powder or 64-ounce liquid used only. Additional unopened product may be returned for refund with return authorization. Back to top.
 
Should I use a powder or liquid product?
All of our biological treament products safely degrade organic waste, and they can all be used effectively in treating drains, pipes, septic systems, etc. So we are often asked which product should be used - a Bioredex powder or liquid?

The benefit of the powder product like MegaMicrobes DRY is that they are a little less expensive on a per-use basis at the home use level. You can literally get up to 100 uses out a single 2-pound jar of MegaMicrobes Dry for cleaning home drains. And all of our products have a shelf life of 18-months or more.

The benefit of our MegaMicrobes Liquid is that it goes right to work with no pre-mixing, and has more digesting power due to its patented formulation and high microbial counts. Many people prefer to simply pour the treatment down without pre-mixing. The liquid is also well-suited to applications where daily treatment is recommended, such as in commercial grease traps or lift stations where an automated injector pump can dispense a small amount of into the waste container at a scheduled time.

Are microbes and enzymes the same thing?
Many of our customers use the words "bacteria" and "enzymes" interchangeably. While it is true that the two are interdependent, they are not exactly the same thing. Here is a quick and very non-technical summary on the topic of enzymes and microbes related to drain and tank treatment.

Enzymes are protein compounds that are produced by bacteria (microbes), which are living organisms. Enzymes do the actual breaking down of various types of materials, but they are not alive and do not reproduce. As enzymes are used up, their work is finished, but often waste remains.

Many products on the market are loaded with prepared enzymes as a way to jump-start waste breakup, with relatively small amounts of bacteria in the mix. This can start a fast breakup of solid waste, but can also lead to undesirable results:

• Breaking up waste into chunks too quickly can actually make a clogging situation worse
• Some municipalities do not permit enzyme treatments because of the potential for release undigested waste into local sewer systems 
• Without large-scale microbial reproduction, the clean-up process is much less complete, and sludge and slime remain to keep causing odors and slow-running drains

As our "MegaMicrobes" brand implies, we place an emphasis on very high counts of living organisms to provide optimal waste digestion under varying conditions.
 
We don't scrimp on blending high-grade enzymes into our MegaMicrobes Dry powder product as a catalyst, but we are continually enhancing our friendly bacterial strains in both quantity and variety to maximize waste breakdown over the application period.

In cases where maximum bacterial action is desired, our patented MegaMicrobes Liquid product provides a nearly 100% microbial formula in a ready-state, meaning that it can be applied without premixing in water which is required to "wake-up" the cells in the spore form usually found in enzyme blends.  HOME PAGE

*PLEASE NOTE that our dry or liquid products should never be compared to off-the-shelf liquid brands which are weaker and often contain fragrances, detergents or other emulsifiers that work against truu biodegradation. MegaMicrobes products are superior to these in cost-per-use AND effectiveness. Back to top.